Technology

Teleperformance, a global call center operator, is implementing artificial intelligencedeveloped by Sanas to neutralize Indian call center agents’ accents in real-time. This “accenttranslation” aims to improve customer interactions by reducing miscommunication, potentiallyshortening call durations and enhancing customer satisfaction.However, this technology raises concerns about cultural identity and bias against regional accents,as it homogenizes the speech of […]

Amazon Web Services (AWS) has announced an investment of approximately $8.2billion in the Indian state of Maharashtra over the coming years. This initiative aligns with India’sefforts to boost local cloud data storage, with the cloud services market projected to growsignificantly from $8.3 billion in 2023 to $24.2 billion by 2028. citeturn0news15The investment is expected to

India’s fashion and textile industry is poised for significant growth, with plans to tripleits value to $350 billion by 2030. This ambitious initiative includes creating 2.1 million jobs anddeveloping seven industrial “mega-parks.” However, this expansion must align with stringent globaland domestic sustainability goals, as the fashion sector worldwide faces increasing pressure toreduce greenhouse gas emissions.