Starting April 1, 2025, the National Payments Corporation of India (NPCI) will implement new regulations affecting Unified Payments Interface (UPI) services linked to inactive mobile numbers. Here’s what you need to know:
What’s Changing?
- Inactive Mobile Numbers: UPI services associated with mobile numbers that have been inactive for an extended period will be discontinued. This measure aims to prevent potential fraud and technical issues arising from mobile numbers that are no longer in use but remain linked to bank accounts.
Why This Change?
- Security Concerns: Inactive numbers can be reassigned by telecom operators to new users. If these numbers remain linked to previous owners’ bank accounts, it poses a significant security risk, including unauthorized access and fraud.
Who Will Be Affected?
- Users with Outdated Contact Information: If you’ve changed your mobile number but haven’t updated it with your bank, or if your current number has been inactive, your UPI services may be disrupted.
What Should You Do?
- Update Your Mobile Number: Ensure that your bank has your current, active mobile number on file. Visit your bank branch or use their official online services to update your contact information promptly.
- Reactivate Inactive Numbers: If your mobile number has been inactive but you wish to continue using it, contact your telecom service provider to reactivate the number. Once reactivated, ensure it’s updated with your bank to maintain seamless UPI services.
Clarification on UPI Services
- UPI Is Not Being Discontinued: There have been rumors suggesting that UPI services will be entirely shut down from April 1, 2025. This information is false. The changes only affect UPI services linked to inactive mobile numbers; UPI as a platform will continue to operate normally.
By proactively updating your mobile number with your bank, you can ensure uninterrupted access to UPI services and contribute to a more secure digital payment environment.
